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/ Contacts and segments
Contacts and segments
Your contact book: custom fields, tags, segments and CSV import/export.
Contacts, custom fields and tags
How the shared contact book works: where contacts come from, custom field definitions, and the tag vocabulary.
Segments: saved audience filters
Build a saved contact filter and use it as a WhatsApp broadcast audience, with consent re-checked at send time.
CSV import and export
Import contacts from a CSV file with column mapping and a dry-run preview, and export your contact book back to CSV.