Docs / Broadcasts

Broadcasts

Template broadcasts at volume: audiences, throttling, quality protection and failure handling.

Sending a broadcast

How to choose an audience, pick an approved template, personalize messages, and schedule a WhatsApp broadcast in Stravax Engage.

Throttling, quality rating and messaging tiers

Why WhatsApp broadcasts send gradually, and how Meta's quality rating and messaging tiers control your sending pace.

What happens when your quality rating drops

What Stravax Engage does automatically when a WhatsApp number's quality rating turns red, and how to resume sending once it recovers.

Broadcast failures and retries

How Stravax Engage retries failed broadcast messages, settles charges, and where to see what happened to each send.