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Navigating the app

Last updated: 16 July 2026

Stravax Engage has two navigation zones: a work rail on the left for daily screens (Home, Inbox, CRM, Contacts, Campaigns, Automation), plus Help and Settings. Settings opens a hub of configure-once sections instead of crowding the rail. On mobile the rail becomes a bottom bar with a More button, and your profile lives in the avatar popover, not the rail.

What's in the work rail?

Rail item What it opens
Home Your dashboard
Inbox The shared WhatsApp inbox
CRM The lead pipeline
Contacts Your contact book (browse, import, tags and custom fields)
Campaigns Tabs for Broadcasts, Sequences, and Recovery (Shopify cart recovery)
Automation Tabs for Flows, Auto-replies, and AI Qualifier (admins only)
Help The help center and your support tickets
Settings The Settings hub (see below)

Some rail items and Settings sections only appear for admins, an agent's rail and hub are a smaller subset of the same list.

What's in the Settings hub?

Settings groups configure-once screens into sections instead of giving each one its own rail slot:

Section Screens
Workspace Team & seats, Billing & plan
Channels WhatsApp & channels, Product catalog
Messaging Quick replies, Templates
Data Data fields
Developer API keys, webhooks and activity

Quick replies is the one section every role can reach, since agents manage their own saved replies even though most of Settings is admin-only.

Where did my menu item go?

If you are looking for a screen that used to sit directly on the rail, here is where each one moved:

Looking for Now at
Broadcasts Campaigns → Broadcasts tab
Recovery Campaigns → Recovery tab
Auto-replies Automation → Auto-replies tab
AI Qualifier Automation → AI Qualifier tab
Billing Settings → Workspace → Billing & plan
Team Settings → Workspace → Team & seats
Quick replies Settings → Messaging → Quick replies
Channel Settings → Channels → WhatsApp & channels
Profile Avatar popover → My profile

How does navigation work on mobile?

Below a certain screen width the rail hides and a bottom bar takes over with four destinations: Home, Inbox, CRM, and Campaigns, plus a More button for everything else, including Automation, Contacts, Help and Settings. The Settings hub itself pushes from a list of sections into a single section's screen on mobile, with a back link to return to the list.

Where is my profile?

Your profile is not on the rail. Open the avatar in the rail's footer (or the More sheet on mobile) to reach My profile and Sign out from the same popover.

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