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Plans and tiers explained

Last updated: 22 July 2026

Stravax Engage offers three self-serve plans, Starter, Growth, and Scale, plus an Agency tier for larger operations you request by inquiry. The packaging follows one simple rule, in three layers: everything that talks to your customers is on every plan, the automation that works for you unlocks by tier, and volumes scale with your plan. Current pricing lives at https://app.stravax.ai/pricing.

Layer 1: on every plan, never gated

Everything a customer touches, and everything that keeps you safe, is included on all three plans:

Layer 2: what each tier unlocks

Growth: your AI sales team. The AI stops assisting and starts working for you:

Scale: run it like a business. Built for agencies and multi-store operators:

Layer 3: volumes and counts by tier

Included per month or at once Starter Growth Scale
Broadcast messages / month 10,000 75,000 300,000
Ad conversion events / month 10,000 50,000 200,000
AI allowance / month (conversation-equivalents) 100 500 2,000
Automation replies + flow runs / month 2,000 10,000 50,000
Live chatbot flows 5 20 100
Active sequences Growth feature 10 50
Contacts stored 10,000 50,000 250,000
Synced Shopify products 100 1,000 10,000
Quick replies / segments 50 / 10 200 / 50 1,000 / 250
WhatsApp numbers 1 3 10
API + webhook calls / month Scale feature Scale feature 500,000

For seat counts and current prices in AED or USD, monthly or annual, see https://app.stravax.ai/pricing.

How does the AI allowance work?

Every AI action draws from one monthly allowance at a published rate: an autopilot conversation or a resolved ticket counts as 1, a conversation insight as 0.25, a copilot draft as 0.1, and a transcribed voice minute as 0.25. Usage shows as "X of Y included this month". Beyond the allowance, AI keeps working and is metered from your prepaid wallet at the published per-conversation rate: no credit buckets, nothing expires. See The prepaid wallet.

How do the monthly ceilings work?

Broadcast messages and ad conversion events are included up to a hard monthly ceiling on every plan. Reaching a ceiling never triggers a surprise charge: the fix is the in-app upgrade to the next tier. If you are already on Scale and need more room, contact Stravax directly.

Is there a plan for agencies running many brands?

Yes. If you are running many brands, need custom volumes, or want bespoke integrations, the pricing page has an inquiry form for Enterprise and Agency deals: there is no public pricing on this tier, and Stravax comes back with a tailored proposal.

Where do I see current pricing?

Plan prices, seat counts, and included volumes change over time. The authoritative, current numbers for every tier are always at https://app.stravax.ai/pricing, with toggles for monthly versus annual billing and AED versus USD.

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